General information

For all Commercial and Retail enquiries: security access devices, car parking enquiries, directory listing, fit outs, etc
Located in Tower 1 Commercial Level 4 on the right
Office hours 8am to 4pm Monday to Friday excluding public holidays
Email: [email protected] or for more contact options please refer to the Contacts page
After hours contact security (details below)

For all Residential and Residential Rental enquiries: security access devices, car parking enquiries, etc
Located in Tower 2 Ground on Lawson Street
Office hours 9:00am to 5pm Monday to Friday, 9am to 12pm Saturday, excluding public holidays
Email: [email protected] or for more contact options please refer to the Contacts page

For all Residential Caretaker enquiries: residential building enquiries
Located in Tower 1 Level 3 Pool Deck near Scarborough Street
Office hours 9am to 5pm Monday to Friday excluding public holidays
Email: [email protected] or for more contact options please refer to the Contacts page

For general assistance, available 24x7 (24 hours 7 days a week)
Enquiries including but not limited to: security issues, car park, lockouts, moving, delivery, removalists, lost property
The site has 24x7 CCTV Video surveillance

Car parking spaces are specifically allocated for residential, retail, and commercial tenants
Please use the correct car park according to your given access
Observe the posted speed limit (10km/h)
There is customer/visitor parking where fees apply for parking over 3 hours
For more details please refer to the Car Parking page

The site map is available in the location section
Lifts are available in each tower and most adjacent buildings
All stairs provide access to ground level destinations (fire stairs only exit to ground level)
Building colours are Tower 1 Blue, Tower 2 Green, Tower 3 Red, Building G, and direction lines are displayed in the car park

Network: Southport Central has been wired for direct internet access with very high speeds - see Internet section
NBN: available via existing phone line, speeds up to 50 Mbps, replacing exiting ADSL and phone services
Mobile broadband: local tower provides good reception and high speeds, please refer to your provider

Units and common areas are fitted with monitored smoke detectors (except local residential unit detectors) (and any user triggered incident typically incurs a callout cost from the Fire Brigade (QFES) of around $1200)
The entire site is fitted with sprinklers (and care should be taken not to knock or damage the ceiling sprinkler heads)
Upon hearing fire alarm emergency warning alarm, immediately evacuate the building following directions from fire warden, security, or emergency personal
Lifts should not be used during evacuations, please use the stairs to ground level
Fire alarm evacuations are performed annually mid year
Download the Fire Warden Nomination Form from this link: Fire Warden Nomination Form

Times are limited and must be outside busy car parking times
Hours strictly 9.15am to 4pm week days, 8am to 6pm on weekends
All moves must be scheduled through the Management Office a minimum 48 hours in advance
Truck parking reserved at the top of the outside entry or exit ramps
A utility type vehicle (UTE) must be used to ferry items to the lift
A lift needs to be locked off when moving a quantity of items
Height limitation including load is strictly 2.1m (as to not damage ceiling utilities)
Moving items in and out of ground lobbies is not permitted
For further information refer to information under Commercial or Residential

There are a number of body corporates for the site covering the three towers, residential, commercial and retail
Please contact the Management Office for details