General information

Commercial Management Office: 07 5555 0270

  • For all Commercial and Retail enquiries: security access devices, car parking enquiries, directory listing, fit outs, etc
  • Located in Tower 1 Commercial Level 4 on the right
  • Office hours 8am to 4pm Monday to Friday excluding public holidays
  • Email: [email protected] or for more contact options please refer to the Contacts page
  • After hours contact security (details below)

Residential Management Office: 07 5631 2708

  • For all Residential and Residential Rental enquiries: security access devices, car parking enquiries, etc
  • Located in Tower 2 Ground on Lawson Street
  • Office hours 9:00am to 5pm Monday to Friday, 9am to 12pm Saturday, excluding public holidays
  • Email: [email protected] or for more contact options please refer to the Contacts page

Residential Caretakers Office: 07 5631 2700

  • For all Residential Caretaker enquiries: residential building enquiries
  • Located in Tower 1 Level 3 Pool Deck near Scarborough Street
  • Office hours 9am to 5pm Monday to Friday excluding public holidays
  • Email: [email protected] or for more contact options please refer to the Contacts page

Commercial Security: 1300 075 098

  • For general assistance, available 24x7 (24 hours 7 days a week)
  • Enquiries including but not limited to: security issues, car park, lockouts, moving, delivery, removalists, lost property
  • The site has 24x7 CCTV Video surveillance

Car parking: observe signs and rules

  • Car parking spaces are specifically allocated for residential, retail, and commercial tenants
  • Please use the correct car park according to your given access
  • Observe the posted speed limit (10km/h)
  • There is customer/visitor parking where fees apply for parking over 3 hours
  • For more details please refer to the Car Parking page

Navigation: Site Map, Lifts, Stairs, Building colours

  • The site map is available in the location section
  • Lifts are available in each tower and most adjacent buildings
  • All stairs provide access to ground level destinations (fire stairs only exit to ground level)
  • Building colours are Tower 1 Blue, Tower 2 Green, Tower 3 Red, Building G, and direction lines are displayed in the car park

Internet Service Options

  • Network: Southport Central has been wired for direct internet access with very high speeds - see Internet section
  • NBN: available via existing phone line, speeds up to 50 Mbps, replacing exiting ADSL and phone services
  • Mobile broadband: local tower provides good reception and high speeds, please refer to your provider

Fire Alarm and Evacuations

  • Units and common areas are fitted with monitored smoke detectors (except local residential unit detectors) (and any user triggered incident typically incurs a callout cost from the Fire Brigade (QFES) of around $1200)
  • The entire site is fitted with sprinklers (and care should be taken not to knock or damage the ceiling sprinkler heads)
  • Upon hearing fire alarm emergency warning alarm, immediately evacuate the building following directions from fire warden, security, or emergency personal
  • Lifts should not be used during evacuations, please use the stairs to ground level
  • Fire alarm evacuations are performed annually mid year
  • Download the Fire Warden Nomination Form from this link: Fire Warden Nomination Form

Moving in or out, General Details

  • Times are limited and must be outside busy car parking times
  • Hours strictly 9.15am to 4pm week days, 8am to 6pm on weekends
  • All moves must be scheduled through the Management Office a minimum 48 hours in advance
  • Truck parking reserved at the top of the outside entry or exit ramps
  • A utility type vehicle (UTE) must be used to ferry items to the lift
  • A lift needs to be locked off when moving a quantity of items
  • Height limitation including load is strictly 2.1m (as to not damage ceiling utilities)
  • Moving items in and out of ground lobbies is not permitted
  • For further information refer to information under Commercial or Residential

Privacy, Site Disclaimer

Body Corporate: contact Management

  • There are a number of body corporates for the site covering the three towers, residential, commercial and retail
  • Please contact the Management Office for details
Southport Central Information